Privacy Policy

ExReality AI LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our TrueSpeed-XR mobile application (the "App").

1. Information We Collect

Location Information

Our App collects precise location data to enable location-based network performance testing and analysis. This includes:

• GPS coordinates (latitude and longitude)
• Location accuracy information
• Address information derived from coordinates

Network and Device Information

To provide network performance analysis, we collect:

• Network carrier information (cellular provider name)
• WiFi network names (SSID) when connected to WiFi
• Network type (2G, 3G, 4G, 5G, WiFi)
• Signal strength measurements (RSSI, RSRP, SINR)
• Network speed test results (download/upload speeds, latency, jitter)
• Device network capabilities

Usage Data

We may collect information about how you use the App, including:

• App usage patterns and frequency
• Speed test initiation and completion data
• User interaction with app features
• Error logs and crash reports

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide network speed testing and performance analysis
• Location-Based Services: To associate speed test results with specific geographic locations
• Data Analysis: To create aggregated network performance maps and insights
• App Improvement: To enhance app functionality and user experience
• Technical Support: To troubleshoot issues and provide customer support
• Research: To conduct research on network performance and AR/VR readiness

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Aggregated Data

We may share aggregated, anonymized data that does not personally identify you for research, analysis, and reporting purposes.

Service Providers

We may share information with third-party service providers who assist us in operating the App, such as cloud hosting services and analytics providers.

Legal Requirements

We may disclose information if required by law, court order, or governmental regulation, or to protect our rights and safety.

4. Data Storage and Security

We implement appropriate security measures to protect your information:

• Data is stored securely using industry-standard encryption
• Access to personal data is restricted to authorized personnel only
• We regularly review and update our security practices
• Location data is processed and stored with additional security protections

5. Your Rights and Choices

Location Permissions

You can control location access through your device settings. However, disabling location services will limit the App's core functionality.

Data Access and Deletion

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of certain data processing activities

6. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

8. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Location and network performance data may be retained to maintain historical analysis capabilities.

9. Third-Party Services

Our App may contain links to or integrate with third-party services. This Privacy Policy does not apply to those services, and we encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last Updated" date.

11. Google Play Store Compliance

This Privacy Policy is designed to comply with Google Play Store requirements. Our App's data collection and usage practices are transparent and limited to what is necessary for the App's functionality.

Permissions Used:

• Location: Required for network performance testing at specific locations
• Phone State: Used to read network carrier information
• Network State: Used to determine current network connection type
• WiFi State: Used to detect WiFi connections and obtain network names
• Internet: Required for conducting network speed tests

Data Handling: All location data is processed locally when possible, and any data transmission is secured and limited to what is necessary for the service.